Use this page when a channel connects but behavior is wrong.
Run these in order first:
coderclaw status
coderclaw gateway status
coderclaw logs --follow
coderclaw doctor
coderclaw channels status --probe
Healthy baseline:
Runtime: runningRPC probe: ok| Symptom | Fastest check | Fix |
|---|---|---|
| Connected but no DM replies | coderclaw pairing list whatsapp |
Approve sender or switch DM policy/allowlist. |
| Group messages ignored | Check requireMention + mention patterns in config |
Mention the bot or relax mention policy for that group. |
| Random disconnect/relogin loops | coderclaw channels status --probe + logs |
Re-login and verify credentials directory is healthy. |
Full troubleshooting: /channels/whatsapp#troubleshooting-quick
| Symptom | Fastest check | Fix |
|---|---|---|
/start but no usable reply flow |
coderclaw pairing list telegram |
Approve pairing or change DM policy. |
| Bot online but group stays silent | Verify mention requirement and bot privacy mode | Disable privacy mode for group visibility or mention bot. |
| Send failures with network errors | Inspect logs for Telegram API call failures | Fix DNS/IPv6/proxy routing to api.telegram.org. |
| Upgraded and allowlist blocks you | coderclaw security audit and config allowlists |
Run coderclaw doctor --fix or replace @username with numeric sender IDs. |
Full troubleshooting: /channels/telegram#troubleshooting
| Symptom | Fastest check | Fix |
|---|---|---|
| Bot online but no guild replies | coderclaw channels status --probe |
Allow guild/channel and verify message content intent. |
| Group messages ignored | Check logs for mention gating drops | Mention bot or set guild/channel requireMention: false. |
| DM replies missing | coderclaw pairing list discord |
Approve DM pairing or adjust DM policy. |
Full troubleshooting: /channels/discord#troubleshooting
| Symptom | Fastest check | Fix |
|---|---|---|
| Socket mode connected but no responses | coderclaw channels status --probe |
Verify app token + bot token and required scopes. |
| DMs blocked | coderclaw pairing list slack |
Approve pairing or relax DM policy. |
| Channel message ignored | Check groupPolicy and channel allowlist |
Allow the channel or switch policy to open. |
Full troubleshooting: /channels/slack#troubleshooting
| Symptom | Fastest check | Fix |
|---|---|---|
| No inbound events | Verify webhook/server reachability and app permissions | Fix webhook URL or BlueBubbles server state. |
| Can send but no receive on macOS | Check macOS privacy permissions for Messages automation | Re-grant TCC permissions and restart channel process. |
| DM sender blocked | coderclaw pairing list imessage or coderclaw pairing list bluebubbles |
Approve pairing or update allowlist. |
Full troubleshooting:
| Symptom | Fastest check | Fix |
|---|---|---|
| Daemon reachable but bot silent | coderclaw channels status --probe |
Verify signal-cli daemon URL/account and receive mode. |
| DM blocked | coderclaw pairing list signal |
Approve sender or adjust DM policy. |
| Group replies do not trigger | Check group allowlist and mention patterns | Add sender/group or loosen gating. |
Full troubleshooting: /channels/signal#troubleshooting
| Symptom | Fastest check | Fix |
|---|---|---|
| Logged in but ignores room messages | coderclaw channels status --probe |
Check groupPolicy and room allowlist. |
| DMs do not process | coderclaw pairing list matrix |
Approve sender or adjust DM policy. |
| Encrypted rooms fail | Verify crypto module and encryption settings | Enable encryption support and rejoin/sync room. |
Full troubleshooting: /channels/matrix#troubleshooting